Office only (no store location)
Feeling USA Inc
100 Lincoln Rd 418
Miami Beach, FL 33139
Office Phone (toll free): 866-576-1782
Fax: 305-436-3800
Outside of US call: 702-448-4956
Email: ns@feelingusa.com

Lost Packages
Please notify us, if you do not receive your package within 5 days (US) after receiving our shipping advice via e-mail. If you live outside the US please contact us within 2 - 3 weeks for First Class Mail and Priority Mail packages, Express Mail within 5 - 8 days. Note: It will be impossible for us to track the package, if too much time has past after a package has left our Las Vegas warehouse.

Return Policy
Exchange/Returns: Request a Return Authorization Number
Items have to be returned within 10 Days.
All Discount Lingerie Sales are Final. (Item# that end with a C or sale)
Returns for Panties, Stockings, Bodystockings and Bodysuits cannot be accepted.
No returns on Custom Made Items
Hey Baby, Licious by Coco, Ujena, Espiral, Coquette, Fetisso Latex, Leather, Vinyl items and Shoes as well as stock items, exchange only


Returns for Exchange:
Customer pays for return shipping, and FeelingUSA.com pays for the exchange shipping cost. (Shoes are subject to $5.00/ea)

Returns for Credit:
Subject to a 10% restocking fee, or minimum $5.95. Shipping and gift wrapping fees will not be credited. For health and safety reasons, no returns of worn items will be accepted. Please do not remove tags and attached panties. Returns for Stockings and Bodystockings cannot be accepted. Items have to be returned in it's original plastic wrapper. A fee of $5.00 will apply for items returned without tags and not packaged properly. Please return together with the invoice or pack slip copy to:

Maritta Fischer / Feeling
RMA# (request here)
1014 Edgestone Mark Ave.
N. Las Vegas, NV 89081

*Christmas & Valentine's Return Policy:* Items you have purchased as a Christmas or Valentine's Gift can be returned up to 10 days after Christmas or Valentines Day.
*Costume Return Policy:* You may return Halloween Costumes and Santa Outfits for exchange only, no refund Canceled orders are subject to a 10% processing fee.
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Low Price Guarantee
If you should happen to find a lower price, simply put a note in the field "Comments or Special Instructions". Your note must contain the precise web address (URL) of the page that shows the lower price. The price at the other store must be the regularly advertised price. Your order confirmation will reflect the revised prices. You will be notified, should we for any reason not be able to honor your request.
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Fast US and International Shipping
All items in stock ship within 24 hours. Items on backorder usually ship within 4 - 5 days. We will ship a partial shipment, if the value of items in stock exceeds $30.00 / outside the US $50.00. There will be no shipping charges on the second shipment.
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Free Shipping (US only)
Orders without shoes:over $50.00 free US Priority Mail
Orders with shoes: over $50.00 free US Priority Mail
larger packages and shoes via free UPS Ground
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Shipping Cost US

   Shipping from to Cost
* First Class Mail (4 - 6 Business Days)     0.00   49.99   $3.95
* Priority Mail (3 - 5 Business Days)     0.00   49.99   $8.95
* Priority Mail (3 - 5 Business Days)     50.00   99.99   $0.00
  Priority Mail (3 - 5 Business Days)     100.00   99,999.99   $0.00
* Express Mail (1 - 2 Days)     0.00   99,999.00   $49.90
* UPS Ground (1 - 5 business days) Mo-Fri     0.00   99,999.99   $8.95
* UPS 3 Day - (3 Days) Delivery Mo - Fr     0.00   49.99   $15.95
* UPS 3 Day - (3 Days) Delivery Mo - Fr     50.00   99,999.99   $19.95
* UPS 2nd Day (2 Days) Delivery Mo - Fr     0.00   200.00   $29.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     200.01   300.00   $39.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     300.01   500.00   $49.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     500.01   99,999.00   $59.90
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     0.00   100.00   $55.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     100.01   200.00   $65.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     200.01   300.00   $75.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     300.01   400.00   $85.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     400.01   500.00   $95.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     500.01   99,999.00   $100.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     0.00   100.00   $75.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     100.01   200.00   $85.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     200.01   300.00   $95.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     300.01   400.00   $105.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     400.01   500.00   $115.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     500.01   99,999.00   $125.00
*add $5.00 flat fee if order includes shoes
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Shipping Cost International

   Shipping from to Cost
   Mexico
* Priority Mail International (6-12 Business Days)     0.00   99,999.99   $34.95
* Express Mail International (3-8 Business Days)     0.00   99.99   $24.95
* Express Mail International (3-8 Business Days)     100.00   99,999.99   $28.95
   India
* Priority Mail International (6-12 Business Days)     99,999.00   39.00   $0.00
* Express Mail International (5-10 Business Days)     0.00   99.99   $29.95
* Express Mail International (5-10 Business Days)     100.00   99,999.99   $34.95
   Greece
* Express Mail International (3 - 8 Business Days)     0.00   99.99   $29.95
* Express Mail International (3 - 8 Business Days)     100.00   99,999.99   $34.95
   Canada
* First-Class Mail International     0.00   49.99   $9.95
* First-Class Mail International     50.00   99.99   $14.95
* Priority Mail International (6-12 Business Days)     0.00   19.99   $12.95
* Priority Mail International (6-12 Business Days)     20.00   49.99   $19.95
* Priority Mail International (6-12 Business Days)     50.00   99,999.99   $24.95
* Express Mail International (3-8 Business Days)     0.00   99.99   $19.95
* Express Mail International (3-8 Business Days)     100.00   99,999.99   $21.95
   Other Countries
* First-Class Mail International     0.00   19.99   $15.95
* First-Class Mail International     20.00   49.99   $19.95
* First-Class Mail International     50.00   99.99   $29.95
* Priority Mail International (6-12 Business Days)     0.00   19.99   $14.95
* Priority Mail International (6-12 Business Days)     20.00   49.99   $24.95
* Priority Mail International (6-12 Business Days)     50.00   99.99   $29.95
* Priority Mail International (6-12 Business Days)     100.00   99,999.99   $34.95
* Express Mail International (3 - 8 Business Days)     0.00   99.99   $29.95
* Express Mail International (3 - 8 Business Days)     100.00   99,999.99   $34.95
*add $5.00 flat fee if order includes shoes

Credit Card Payments
We accept Visa, Master Card, American Express, Discover and PayPal. Credit Card Information are not stored on our server. The following name will appear on your credit card statement "Feeling USA, Inc."

Money Order
Please send money order with a copy of your order receipt to:

Feeling USA, Inc.
100 Lincoln Rd. #418
Miami Beach, FL 33139
Fax Orders and Phone Orders
If you prefer you can fax your order to: 305-436-3800 or you can call our Customer Service Department, call toll free 7 days a week 9:00am - 10.00pm 866-576-1782  Pacific Time

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Privacy & Security

Credit Card Information:
If you submit the Order Form, we use SSL (Click on the GeoTrust Icon to verify) to encrypt your Payment Information between your Browser and our Payment Processor (CyberSource). After receiving your Order, we store your Credit Card Number encrypted in our Database.
To enhance security even more, we completely remove your Credit Card Information from our Database after your Order has been shipped and no Returns (Credits) are pending. This is why you have to re-enter your Credit Card Info again if you come back to our site. We know this is not the most convenient way, but this is by far the most secure way.

Personal Information:
At Feeling USA, we consider the information you choose to share with us personal and confidential. We ask for this information to process, and notify you of the status of your order. We do keep a list of e-mail addresses, but only people who have signed up to receive updates will be notified of new products. Simply do not select the checkbox next to the Update field on our order page if you prefer not to receive any information.
Your orders are shipped in plain, discreet packages.
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Sales Tax
Sales tax applies to Florida Residents only
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