Office only (no store location)
Feeling USA Inc
100 Lincoln Rd 418
Miami Beach, FL 33139
Office Phone (toll free): 866-576-1782
Fax: 305-436-3800
Outside of US call: 702-448-4956
Email: ns@feelingusa.com

Lost Packages
Please notify us, if you do not receive your package within 5 days (US) after receiving our shipping advice via e-mail. If you live outside the US please contact us within 2 - 3 weeks for First Class Mail and Priority Mail packages, Express Mail within 5 - 8 days. Note: It will be impossible for us to track the package, if too much time has past after a package has left our Las Vegas warehouse.

Return Policy
Please request an RMA number before you make a return, and we will send you return instructions.
Request an RMA Number

Online purchases made through feelingusa.com may be returned within 10 days of the ship date. Merchandise returned will be eligible for exchange or store credit towards your next purchase. 10% restocking fee will be deducted from a store credit. Final sale items (items with marked down prices) cannot be returned or exchanged.

Items must be returned unworn, unwashed, and unused, with tags attached. Boxed Items, Panties, Stockings, Bodystockings and Bodysuits may not be returned for a refund, credit, or exchange.

Hey Baby, Licious by Coco, Ujena, Espiral, Coquette, Fetisso Latex, Leather, Vinyl items, Halloween Costumes, Santa Outfits and Shoes are exchange only.
Canceled orders are subject to a 10% processing fee.

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Low Price Guarantee
If you should happen to find a lower price, simply put a note in the field "Comments or Special Instructions". Your note must contain the precise web address (URL) of the page that shows the lower price. The price at the other store must be the regularly advertised price. Your order confirmation will reflect the revised prices. You will be notified, should we for any reason not be able to honor your request.
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Fast US and International Shipping
All items in stock ship within 24 hours. Items on backorder usually ship within 4 - 5 days. We will ship a partial shipment, if the value of items in stock exceeds $30.00 / outside the US $50.00. There will be no shipping charges on the second shipment.
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Free Shipping (US only)
Orders without shoes:over $50.00 free US Priority Mail
Orders with shoes: over $100.00 free US Priority Mail
larger packages and shoes via free UPS Ground
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Shipping Cost US

   Shipping from to Cost
* First Class Mail (4 - 6 Business Days)     0.00   49.99   $3.95
* Priority Mail (3 - 5 Business Days)     0.00   49.99   $8.95
* Priority Mail (3 - 5 Business Days)     50.00   999.99   $0.00
* Express Mail (1 - 2 Days)     0.00   99,999.00   $49.90
* UPS Ground (1 - 5 business days) Mo-Fri     0.00   99,999.99   $8.95
* UPS 3 Day - (3 Days) Delivery Mo - Fr     0.00   49.99   $15.95
* UPS 3 Day - (3 Days) Delivery Mo - Fr     50.00   99,999.99   $19.95
* UPS 2nd Day (2 Days) Delivery Mo - Fr     0.00   200.00   $29.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     200.01   300.00   $39.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     300.01   500.00   $49.90
* UPS 2nd Day (2 Days) Delivery Mo - Fr     500.01   99,999.00   $59.90
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     0.00   100.00   $55.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     100.01   200.00   $65.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     200.01   300.00   $75.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     300.01   400.00   $85.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     400.01   500.00   $95.00
* UPS Overnight guaranteed to all ZIP codes (Mo-Fri)     500.01   99,999.00   $100.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     0.00   100.00   $75.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     100.01   200.00   $85.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     200.01   300.00   $95.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     300.01   400.00   $105.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     400.01   500.00   $115.00
* UPS Next Day Saturday Delivery (only for Saturday delivery)     500.01   99,999.00   $125.00
*add $5.00 flat fee if order includes shoes
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Shipping Cost International

   Shipping from to Cost
   Mexico
* Priority Mail International (6-12 Business Days)     0.00   99,999.99   $34.95
* Express Mail International (3-8 Business Days)     0.00   99.99   $24.95
* Express Mail International (3-8 Business Days)     100.00   99,999.99   $28.95
   India
* Priority Mail International (6-12 Business Days)     99,999.00   39.00   $0.00
* Express Mail International (5-10 Business Days)     0.00   99.99   $29.95
* Express Mail International (5-10 Business Days)     100.00   99,999.99   $34.95
   Greece
* Express Mail International (3 - 8 Business Days)     0.00   99.99   $29.95
* Express Mail International (3 - 8 Business Days)     100.00   99,999.99   $34.95
   Canada
* First-Class Mail International     0.00   49.99   $9.95
* First-Class Mail International     50.00   99.99   $14.95
* Priority Mail International (6-12 Business Days)     0.00   19.99   $12.95
* Priority Mail International (6-12 Business Days)     20.00   49.99   $19.95
* Priority Mail International (6-12 Business Days)     50.00   99,999.99   $24.95
* Express Mail International (3-8 Business Days)     0.00   99.99   $19.95
* Express Mail International (3-8 Business Days)     100.00   99,999.99   $21.95
   Other Countries
* First-Class Mail International     0.00   19.99   $15.95
* First-Class Mail International     20.00   49.99   $19.95
* First-Class Mail International     50.00   99.99   $29.95
* Priority Mail International (6-12 Business Days)     0.00   19.99   $14.95
* Priority Mail International (6-12 Business Days)     20.00   49.99   $24.95
* Priority Mail International (6-12 Business Days)     50.00   99.99   $29.95
* Priority Mail International (6-12 Business Days)     100.00   99,999.99   $34.95
* Express Mail International (3 - 8 Business Days)     0.00   99.99   $29.95
* Express Mail International (3 - 8 Business Days)     100.00   99,999.99   $34.95
*add $5.00 flat fee if order includes shoes

Credit Card Payments
We accept Visa, Master Card, American Express, Discover and PayPal. Credit Card Information are not stored on our server. The following name will appear on your credit card statement "Feeling USA, Inc."

Money Order
Please send money order with a copy of your order receipt to:

Feeling USA, Inc.
100 Lincoln Rd. #418
Miami Beach, FL 33139
Fax Orders and Phone Orders
If you prefer you can fax your order to: 305-436-3800 or you can call our Customer Service Department, call toll free 7 days a week 9:00am - 10.00pm 866-576-1782  Pacific Time

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Privacy & Security

Credit Card Information:
If you submit the Order Form, we use SSL (Click on the GeoTrust Icon to verify) to encrypt your Payment Information between your Browser and our Payment Processor (CyberSource). After receiving your Order, we store your Credit Card Number encrypted in our Database.
To enhance security even more, we completely remove your Credit Card Information from our Database after your Order has been shipped and no Returns (Credits) are pending. This is why you have to re-enter your Credit Card Info again if you come back to our site. We know this is not the most convenient way, but this is by far the most secure way.

Personal Information:
At Feeling USA, we consider the information you choose to share with us personal and confidential. We ask for this information to process, and notify you of the status of your order. We do keep a list of e-mail addresses, but only people who have signed up to receive updates will be notified of new products. Simply do not select the checkbox next to the Update field on our order page if you prefer not to receive any information.
Your orders are shipped in plain, discreet packages.
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Sales Tax
Sales tax applies to Florida Residents only
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